Frequently Asked Questions
Everything you need to know about your high-performance gear.
When will my order ship?
Most orders are processed within 1-2 business days. Once shipped, you will receive a tracking number via email to monitor your delivery status.
What is your return policy?
We offer a 30-day return policy for items in original, unworn condition with all packaging included. Returns are easy and can be initiated through our online portal.
Are Pit Viper sunglasses polarized?
We offer both polarized and non-polarized options. Please check the specific product description for the 'Polarized' badge to ensure you get the lens type you need.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How do I clean and maintain my eyewear?
Use the provided microfiber Limpcloth™ to clean your lenses. Avoid using harsh chemicals or abrasive fabrics to preserve the lens coatings.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and interest-free installment options like Afterpay and Klarna.